Graduations are a time of transition. A point in time when mentors, instructors, and coaches can recognize individuals for making a change in their growth or evolution.
A few weeks ago, I held my first graduation of 2017. Recently, I held my second one in Stockton. And once again, I am in awe of the unstoppable power of the human spirit and our ability to create a change when we focus our attention on what we want to achieve.
I stumbled across this article while doing some reading on leadership for a future session in the Dale Carnegie Course and I was struck by its timelessness.
The headline says it all: Why Nearly Half of Workers Globally Could Leave Their Jobs in 2017.
I don’t know what the numbers were in the past, but this topic concerning high turnover has come up in previous years and the reasons are almost always the same: lack of leadership, poor management, lack of appreciation… It’s almost as bad as the perennial problem customers cite as their number one problem with their sales reps year after year – they talk too much and don’t listen enough!
SMB Owners In The Communication Age
I have been in the training industry for quite a while and I have received many requests for information on the Dale Carnegie Course, and a lot more requests for help.
People in businesses, especially small businesses, want to know how they can be better presenters, better sales people, better leaders and at the very core, be better people builders. They want to work effectively with their peers and lead the people that look to them for guidance and mentorship.
There I was, sitting across the table from a potential customer and I was desperately trying to sell him on the Dale Carnegie Course. I had talked to a number of his colleagues, exchanged several emails with him, and had talked with him several times on the phone.
Now, I finally had the opportunity to sit down with him face to face. This was my shot. Just one problem – he wasn’t engaged. He was hearing the sounds that were coming out of my mouth, but mentally he was on a tropical vacation. And I couldn’t get him back.