Back when I was about to conduct my second solo program, I received an email from someone requesting to be a Dale Carnegie instructor. He wrote to me explaining that he had done some technical course development in the past and he was looking to branch out from his software background to do something new.
I had to explain to him that the requirements for being an instructor are quite involved and different from what he had already experienced. While his credentials were impressive, the Dale Carnegie leadership team would require him to undergo an intensive, 2-year coaching process aimed specifically at adult learning. Continue reading
Graduations are a time of transition. A point in time when mentors, instructors, and coaches can recognize individuals for making a change in their growth or evolution.
A few weeks ago, I held my first graduation of 2017. Recently, I held my second one in Stockton. And once again, I am in awe of the unstoppable power of the human spirit and our ability to create a change when we focus our attention on what we want to achieve. Continue reading
Dale Carnegie Course Modesto Graduation Highest Achievement Award
Last week I had the pleasure of performing my first Dale Carnegie Course graduation of 2017. Continue reading
Can a good manager also be a good leader? Should a leader be a strong manager? How do managers and leader differ?
The key difference between leaders and managers is leaders manage people while managers manage processes. Continue reading
In my first High Impact Presentations program, my trainer had me perform an unusual exercise in front of the class. He asked me to read from a boring manuscript detailing facts about the planets in our solar system. He added, “Read it as you would read it to yourself, but read it aloud.”
I started reading the manuscript. When I occasionally looked up from the pages, I noticed that some people in my audience were distracted, most of them were disinterested and probably focused on preparing for their own presentation. No one was paying attention to what I was presenting. It wasn’t exactly engaging material. Continue reading
Using An Exhibit For Maximum Presentation Impact
In the Dale Carnegie program, I’ve had the opportunity to coach many individuals on improving their presentation performance for maximum impact. One of the biggest challenges I’ve seen them wrestle with in their presentations is how to handle physical exhibits.
If you’ve seen any of the yearly awards ceremonies, like the Oscars or the Emmy Awards, then you’ve probably seen examples of this because every year at least two people always mishandle the award during their acceptance speech. They will hold it like a teddy bear, they will look at it lovingly, they will continue talking while looking at the award… Continue reading
SMB Owners In The Communication Age
I have been in the training industry for quite a while and I have received many requests for information on the Dale Carnegie Course, and a lot more requests for help.
People in businesses, especially small businesses, want to know how they can be better presenters, better sales people, better leaders and at the very core, be better people builders. They want to work effectively with their peers and lead the people that look to them for guidance and mentorship. Continue reading
There I was, sitting across the table from a potential customer and I was desperately trying to sell him on the Dale Carnegie Course. I had talked to a number of his colleagues, exchanged several emails with him, and had talked with him several times on the phone.
Now, I finally had the opportunity to sit down with him face to face. This was my shot. Just one problem – he wasn’t engaged. He was hearing the sounds that were coming out of my mouth, but mentally he was on a tropical vacation. And I couldn’t get him back. Continue reading
Back when I was starting my Dale Carnegie journey, the rules for achieving success were clearly identified and taught by some of the greatest trainers in the country. Trainers like Denis Waitley, Zig Ziglar, Tom Hopkins, Tony Robbins, and Brian Tracy. If you were going to spend some windshield time between sales calls, these were the guys you listened to. They had all the various formulas for obtaining success and they always started with basic goal setting. Continue reading
A 4-Part Email Series on Enhancing Your Current Speaking Abilities for Daily Impact
In the first session, we reviewed a major component of how we communicate, our behavior. What we do has a big impact on your message congruence. However, there are other channels that we need to control if we want to insure our message is received by our audience. In this session, we’ll take a look at the second way we communicate our message, how we look. Continue reading