DEFINING LEADERSHIP & MANAGEMENT


Can a good manager also be a good leader? Should a leader be a strong manager? How do managers and leader differ?

The key difference between leaders and managers is leaders manage people while managers manage processes.

A successful business owner, manager or anyone responsible for leading a team needs both to be a strong leader and manager to get their team engaged in a vision that will render a successful outcome. Leadership is about getting others to understand and believe in a vision and to work to achieve goals while managing is more about administering and making sure the day-to-day things are happening as they should for the benefit of the vision.

Read the rest of this post here on my new blog, paulbagan.com

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The Cost of Employee Turnover You Missed


I stumbled across this article while doing some reading on leadership for a future session in the Dale Carnegie Course and I was struck by its timelessness.

The headline says it all:  Why Nearly Half of Workers Globally Could Leave Their Jobs in 2017.

I don’t know what the numbers were in the past, but this topic concerning high turnover has come up in previous years and the reasons are almost always the same: lack of leadership, poor management, lack of appreciation…  It’s almost as bad as the perennial problem customers cite as their number one problem with their sales reps year after year – they talk too much and don’t listen enough!

Read the rest of this post here on my new blog, paulbagan.com