The Dale Carnegie Human Relations Principles
How to Enlist The Trust and Cooperation of Others
Enhancing Your Relationships
- Don’t Criticize, Condemn, or Complain: Criticizing another person not only damages that person’s reputation, but also puts a dent in our own.
- Give Honest, Sincere Appreciation: Appreciation builds our image faster than any other practice. After all, the success of every job demands cooperation and effort from others. People contribute to our success as much as we contribute to theirs.
- Arouse In The Other Person An Eager Want: As business professionals, we are constantly selling our ideas. But people consent to help for their own reasons, not ours. If we make it clear how our ideas will benefit them, there is no limit to the cooperation we could receive.