Dale Carnegie Human Relations Principles – Building Cooperation

The Dale Carnegie Human Relations Principles

A complete and updated version of this page is available on our new website paulbagan.com

How to Enlist The Trust and Cooperation of Others

  1. The Only Way To Get The Best Of An Argument Is To Avoid It: An argument is 90% emotion and 10% nonsense. A mature professional avoids arguments.
  2. Show Respect For The Other Person’s Opinion. Never Say, “You’re Wrong”: Avoid making others defensive. It shrinks the channels of communication. Simply ask why they feel the way they do.
  3. If You Are Wrong, Admit It Quickly And Emphatically: This disarms conflict and opens up lines of communication.

Find all of our Human Relations principles on our new site here.

Advertisements