Back when I was about to conduct my second solo program, I received an email from someone requesting to be a Dale Carnegie instructor. He wrote to me explaining that he had done some technical course development in the past and he was looking to branch out from his software background to do something new.
I had to explain to him that the requirements for being an instructor are quite involved and different from what he had already experienced. While his credentials were impressive, the Dale Carnegie leadership team would require him to undergo an intensive, 2-year coaching process aimed specifically at adult learning. Continue reading
Dale Carnegie Course Modesto Graduation Highest Achievement Award
Last week I had the pleasure of performing my first Dale Carnegie Course graduation of 2017. Continue reading
Can a good manager also be a good leader? Should a leader be a strong manager? How do managers and leader differ?
The key difference between leaders and managers is leaders manage people while managers manage processes. Continue reading
SMB Owners In The Communication Age
I have been in the training industry for quite a while and I have received many requests for information on the Dale Carnegie Course, and a lot more requests for help.
People in businesses, especially small businesses, want to know how they can be better presenters, better sales people, better leaders and at the very core, be better people builders. They want to work effectively with their peers and lead the people that look to them for guidance and mentorship. Continue reading
There I was, sitting across the table from a potential customer and I was desperately trying to sell him on the Dale Carnegie Course. I had talked to a number of his colleagues, exchanged several emails with him, and had talked with him several times on the phone.
Now, I finally had the opportunity to sit down with him face to face. This was my shot. Just one problem – he wasn’t engaged. He was hearing the sounds that were coming out of my mouth, but mentally he was on a tropical vacation. And I couldn’t get him back. Continue reading