DEFINING LEADERSHIP & MANAGEMENT


Can a good manager also be a good leader? Should a leader be a strong manager? How do managers and leader differ?

The key difference between leaders and managers is leaders manage people while managers manage processes.

A successful business owner, manager or anyone responsible for leading a team needs both to be a strong leader and manager to get their team engaged in a vision that will render a successful outcome. Leadership is about getting others to understand and believe in a vision and to work to achieve goals while managing is more about administering and making sure the day-to-day things are happening as they should for the benefit of the vision.

Read the rest of this post here on my new blog, paulbagan.com

Advertisements

The Cost of Employee Turnover You Missed


I stumbled across this article while doing some reading on leadership for a future session in the Dale Carnegie Course and I was struck by its timelessness.

The headline says it all:  Why Nearly Half of Workers Globally Could Leave Their Jobs in 2017.

I don’t know what the numbers were in the past, but this topic concerning high turnover has come up in previous years and the reasons are almost always the same: lack of leadership, poor management, lack of appreciation…  It’s almost as bad as the perennial problem customers cite as their number one problem with their sales reps year after year – they talk too much and don’t listen enough!

Read the rest of this post here on my new blog, paulbagan.com

9 Tactics for Conducting Problem Solving Meetings


When I originally took the Dale Carnegie Course, it was 12 weeks long and included a section on how to lead effective problem solving meetings. This exercise encompassed about 90 minutes of small group work and outlined best practices for efficiently conducting an effective meeting.

When the program changed to the tightened, 8-session version, the problem solving meeting session was moved from the Dale Carnegie Course into the Leadership Training for Managers program, focusing the exercise on individuals assuming positions of management and leadership.

Read the rest of this post here on my new blog, paulbagan.com